Overbecks
4472 Bridgetown Road, Cincinnati, OH 45211, us
(513) 661-1114
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.8/5 |
| They complete the work in a timely manner | 4.8/5 |
| They respond well when they screw something up | 4.8/5 |
| They take the time to explain the problems and necessary repairs | 4.6/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.6/5 |
| The shop is located in a safe neighborhood | 3.0/5 |
| The hours of operation are convenient for customers | 4.2/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.5/5 |
Reviews
Dec 02, 1997
Excellent body work - worth the cost.
Jul 17, 2001
We have found the people in this family owned business to be honest, friendly, and helpful to the last one. They will go out of their way to negotiate with or if necessary intimidate and threaten an insurance company for the benefit of a customer. On the slightly negative side, they stick to manufacturer's original parts regardless of the age of the car. Sometimes this is good, sometimes not-so-good. You have to beg for after market parts. They also have a limit on age. If the vehicle is older than ten years, they will gladly recommend someone else to work on it.
May 11, 2007
Steve Overbeck and his crew go the extra mile to make sure
that the maintenance needs of my high-mileage Accord were
all taken care of, without suggesting other "repairs" that
were not warranted. I really appreciated the suggestions
from Steve regarding how best to continue to maintain my
car, with the goal of getting absolutely as many miles as
possible out of it. His suggestions appear to be based on
true experiences he and his shop personnel have, not
on "who advertises most". Also, Overbeck's shop uses OEM
Honda parts on my car vs. cheaper aftermarket parts, but
sells them to their clients at a very fair price ... all
detailed in the estimates provided. Finally, they were
willing to go through the estimating process for my service
via email, which is very convenient to folks that have busy
schedules. For some reason, other garages that I asked to
quote this service work were reluctant (at best) to provide
a quote in this fashion. All in all, my opinion is that
Overbeck Automotive is a fantastic garage!
Mar 26, 2007
Overbeck's is one of the few service centers that really
does understand your auto/truck needs. They are not
the "fast food" repair shop but when you get the car back
it's done properly . They're worth the time and expense to
fix things correctly.
R.A.W
Mar 28, 2009
Steve and his crew are super. They are very thorough and
fair. They go the extra mile for you to get things right.
Besides they bring their dog to the shop every day!!
Geocoding courtesy of USC Spatial Sciences Institute