Thamann's Service Station
100 W Benson St, Cincinnati, OH, us
(513) 821-2503
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.3/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.7/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.7/5 |
Reviews
Nov 07, 2011
Nov 07, 2011
Feb 19, 2008
Don Trapp is the bookkeeper, telephone answerer, and
sympathetic "ear" who greets customers in the office are of
the operation. If it weren't for him, the place would have
declared bankruptcy long ago. The shop has kept my Jeep
alive for the past 300K. If it weren't for the rust, they
would keep it running forever. The mechanics (notice I
didn't say "technicians"?) are friendly and always find the
cheapest and easiest way to repair. But not always the
fastest. If you're in a big hurry, good luck. They work at
their own pace, but they almost always get it right the
first time. They're old school, too when it comes to the
hours they're open. No weekends. Ever. But I love the place.
Geocoding courtesy of USC Spatial Sciences Institute