Bedford Auto Repair, Bedford OH

4.8 of 5 stars

2 reviews

18800 Rockside Rd, Bedford, OH 44146, us

(440) 232-1086

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About this shop

Hours
Specialties
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	4.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.5/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

I normally have my Saturn serviced by the dealer, but BAE is right across the street from where I work (Ben Venue Laboratories) so I have used them for emergencies -- exhaust system sunned death, dislocation of windshield wiper, light bulbs out (one of which he replaced absolutely free!). The latest was a coolant system light on/off on my way in to work. Dave Bartl checked everything out, couldn't find a problem, and DID NOT CHARGE ME!. He recommended that I monotor coolant level and enging temperature and have the dealer look at it if it happened again (suspecting a sensor malfunction). Of course, it didn't -- until Friday, when it went on/off twice on my way in and I had to drive to Cleveland after work. Dave spent a considerable amount of time and finally discovered a crack in the reservoir -- which was slowly losing coolant and causing sporadic triggering of the sensor. I'm female, and he always talks to me as if he expects that I will understand what he's saying -- not condescendlingly like IT people, for example. BAE also gives 10% discounts to BVL people.

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