Mazda of Bedford, Bedford OH

2.1 of 5 stars

4 reviews

11 Broadway Ave, Bedford, OH 44146, us

(440) 439-2323

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About this shop

Hours
Specialties: Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners: No
Notes

Score card

They are always honest	1.3/5
They are competent	3.0/5
Their repair price is reasonable	1.0/5
They complete the work in a timely manner	2.8/5
They respond well when they screw something up	2.0/5
They take the time to explain the problems and necessary repairs	2.7/5
They treat male and female customers in the same manner	N/A
They are always honest	1.3/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	3.0/5
The shop is located in a safe neighborhood	4.0/5
The hours of operation are convenient for customers	3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

Took my Mazda here once, when it ate its CV joints at 35,000 miles. The car was 15,000 under the milage limit for the warranty, but 5 days over. Despite the fact that they admitted the damage must have occurred a month or two before, they refused to honor the warranty because I hadn't had my car serviced there before. They would not listen to explanations that I had recently relocated, and would not look at receipts in the glovebox that proved that all required services were performed. Mazda HQ was no help (they called the dealer). Dealer quoted $1200 for repairs. Repairs cost $600 at an independent shop. Bad experience made me swear off Mazda forever.

Nov 07, 2011