Quality Automotive

  • 4.8 of 5 stars
3 reviews

2432 N Cleveland Massillon Rd, Bath-Akron, OH 44333, us

(330) 659-2060


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Specializes in Brakes and Mufflers
Specializes in Radiator work
Offers loaner cars
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Dec 06, 2004
I took my car into these guys after my other mechanic sold his business. I was hesitant at first as the shop doesn't quite look as good as a dealership but was willing to give them a try. They were great. Rob at the front treated me great and even gave me a ride home. They fixed the problem for a lot less than others wanted to charge. Greg and Todd are great guys and seem to actually remember you each time you come in. I highly recommend these guys.
Oct 18, 2007
These guys are so nice. They were willing to have me pick up a car on Saturday after the shop was closed and slip a check under the door. I feel the trust runs both ways with them. They are upfront when something is expensive or time consuming.
Apr 20, 2009
The guys at Quality were all very friendly. They took the time to explain the total costs and why the repairs were needed. I shopped the repairs around to all the major mechanics (mitsu, ntb, and goodyear) and Quality came in close to $800 cheaper. I didn't even tell them I was price shopping. I had rear brakes and rotors on my first visit and I was dropped off at work so I could pick up later for not additional charge. My second visit I had struts, ball joint, timing belt and alignment completed on a Saturday which they knocked out in 4 hrs time. I will definitely recommend them and come back for future work.

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