Miller Dodge Hyundai

  • 3.2 of 5 stars
2 reviews

4455 Vestal Pky E, Vestal, NY, us

(607) 797-2373


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 07, 1998
I've only had one experience with Miller Dodge and my car. In college, I had a 1992 Dodge Shadow (piece of #&%$). Anyway, everytime I would accelerate through a left-hand turn, the car would make a grinding noise. I brought it to the dealer, and the mechanic told me that I had a broken motor mount. When I accelerated, the motor would twist and the drivetrain would flex and that is where the noise was coming from. They replaced the mount, and I picked up the car. Immediately I noticed that the sound was much quieter. I left feeling satisfied. Over the next few weeks, I was able to detect a slight remaining hum as I accelerated through my left turns (usually at the 201 traffic circle). I decided to bring the car back so that they could isolate this last remaining noise. After much attention, the mechaninc told me that the several years of running around with the broken mount caused the engine to permanently shift at the other mounts. He spent about two hours loosening the other mounts and shifting the engine around (followed by two extensive road tests) until he got it just right. When I went to go pay, the manager asked the mechanic if the problem was something they should have noticed at my first visit. The mechanic sort of shrugged his shoulders, and the manager hands me my key and says "you're all set". No charge. Even if they caught it the first time, the mechanic would have had to spend the two hours adjusting the other mounts, so I felt I was really cut a break. Being a student, maybe they took pity on me. My Dodge dealer here on Long Island wants $75 just to make an appointment. Go figure.
May 11, 2012

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