Masello's Auto Service

I and other members of my family have been patronizing Tony's shop for several years. I have found Tony and his staff to be highly competent. There have been no unnecessary repairs done ever. Tony always explains what he proposes to do and how much it will cost. We have never had to take a vehicle back to him to re-repair. He keeps good records of repairs on his computer. The one time that a part he installed failed some time later (a muffler), he was able to ascertaing from his records that it was he who installed it and that the part was under warrant. Tony replaced the part for free. Tony's shop is easily accessible from a highway. It is always clean and as inviting as a garage can possibly be. I am always secure referring new customers to him and not worrying about having my tires slashed late by said referral.

They are genuinely nice, honest and capable.

Tony is the best! As a single woman, I trust him - and his staff - completely. He is always accessible, easy to schedule, works with you to get you where you need to be. He will never do anything that isn't necessary, and if he discovers an issue while the car is there, will always call to advise and allow you to make the decision. I've had him tell me often ""this" should be taken care of, but you don't need it now. Next time you're in, we'll look at it again." I ask dumb questions and he always takes the time to explain everything. Straightforward and honest - I've overheard him call back customers to tell them the work that it would take is just not worth it. I recently moved much further away, and I have to go back to Tony. Last time I was in, I waited for 10 minutes for one of his guys to get back in order to take me to my office. He couldn't apologize enough He'll do anything to keep your business - and the coffee's always on! I think you guys should think about inviting guests on your show - Tony would be a great candidate, and would fit right in! Thanks to you for a wonderful resource!

A1 service and staff. Friendly, intelligent, clear spoken, accommodating. The best garage/staff I have yet to use. I will go back without a doubt. Sorry I'll be moving to the other side of town this coming year. Found Tony on the Car Talk directory, a perfect gem.

I have worked with Tony for many years. He belongs on your list of excellent repair shops in my area. Thank you for this chance to add my input.