Fender Rebender
307 Lombard Avenue, Syracuse, NY 13210, us
(315) 425-1338
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Website URL:
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About this shop
- Hours
- Specialties
- Does body workHappily gives binding estimates
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 5.0/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 5.0/5 |
The shop is located in a safe neighborhood | 4.0/5 |
The hours of operation are convenient for customers | 5.0/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Apr 10, 2011
This little body shop seems to be one of the city's best-kept secrets. After
my car was hit on the street, I took it in for an estimate, and found that their
garage was full up with well-kept, fancy shmancy Mercedes, Audis, and
"Classic" cars. I'm a grungy looking student with a fifteen-year-old junker,
but they welcomed me in and spent a good twenty minutes talking to me
about my different options. When I showed up again a month later to actually
get it fixed, they were just as polite and helpful. After getting the car back, I
really feel like these guys bent over backwards for me. They helped me deal
with the person who had hit the car in the first place, identified other
problems (botched welding from a previous crash, improperly installed ball
joint), and fixed them for very little extra cost. They showed me how to
install my own headlights so that I can do it myself next time, and even told
me about little things they couldn't fix: I had a door replaced, but they didn't
have a speaker for it, and made sure to let me know. I'd go so far as to
recommend Bob Kesel, the owner, to make a guest appearance on Car Talk.
This little shop has been owned and operated by Bob for something like 30
years, and it's just him and one other employee. They'll even give good tips
on local (top secret) outdoorsing destinations if you're nice.

Geocoding courtesy of USC Spatial Sciences Institute