Fender Rebender

This little body shop seems to be one of the city's best-kept secrets. After my car was hit on the street, I took it in for an estimate, and found that their garage was full up with well-kept, fancy shmancy Mercedes, Audis, and "Classic" cars. I'm a grungy looking student with a fifteen-year-old junker, but they welcomed me in and spent a good twenty minutes talking to me about my different options. When I showed up again a month later to actually get it fixed, they were just as polite and helpful. After getting the car back, I really feel like these guys bent over backwards for me. They helped me deal with the person who had hit the car in the first place, identified other problems (botched welding from a previous crash, improperly installed ball joint), and fixed them for very little extra cost. They showed me how to install my own headlights so that I can do it myself next time, and even told me about little things they couldn't fix: I had a door replaced, but they didn't have a speaker for it, and made sure to let me know. I'd go so far as to recommend Bob Kesel, the owner, to make a guest appearance on Car Talk. This little shop has been owned and operated by Bob for something like 30 years, and it's just him and one other employee. They'll even give good tips on local (top secret) outdoorsing destinations if you're nice.