Smithtown General Tire
890 W Jericho Tpke, Smithtown, NY 11787, us
(631) 543-1505
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workHas ASE certified mechanicsSpecializes in Brakes and MufflersSpecializes in Radiator workSpecializes in Transmission work
- Loaners
- No
- Notes
Score card
They are always honest | 5.0/5 |
They are competent | 4.8/5 |
Their repair price is reasonable | 4.0/5 |
They complete the work in a timely manner | 4.8/5 |
They respond well when they screw something up | 5.0/5 |
They take the time to explain the problems and necessary repairs | 5.0/5 |
They treat male and female customers in the same manner | 5.0/5 |
They are always honest | 5.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.8/5 |
The shop is located in a safe neighborhood | 5.0/5 |
The hours of operation are convenient for customers | 4.8/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Aug 09, 2006
I used to do auto mechanic work, but I'm too old and too
arthritic. They {Bob, the owner] are the ONLY totally honest
shop I ever went to. And, he knows enough to know to use
better parts, when the cheap part of that type, has been a
problem. He has 30 years experiance, and is there all day,
every day, to watch over things. I knew what was wrong with
my car in advance, and he has always told me exactly what
WAS wrong. NO added Busy work! That makes his prices honest,
since they come from the computer. If you don't trust Bob,
go for counciling!
Sep 09, 2008
Bob the owner and Tom the Manager are good guys - I have
been coming here for 10 years with the various cars my
family owns/owned - most of the time I have a good idea
what is wrong and they neber try to sell anything not
needed. The technicians are really good at what they do -
there are specialists for different problems such as Brian
who is a whiz with electrical. Shop is new having been
recently rebuilt - it is a pleasure to go there sometimes!
Jul 16, 1997
I've been dealing with Bob for many years. Originally, he was working out of a 2 stall shop, then had the opportunity to purchase the local General Tire dealership. Bob has many competant mechanics (including his brother) working for him. I've always felt that he's treated my family and me honestly and fairly. He even admits when he doesn't have the answer and refers me to someone who might. He's not the least expensive guy around, but he's fair. That's all I ask.
Apr 24, 2001
Bob goes the extra mile for replacement parts for older vechicles that I have owned and the price paid was fair.

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