Smitty's Automotive Service
349 Jefferson Rd, Rochester, NY 14623, us
(585) 475-1970
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Website URL:
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About this shop
- Hours
- Specialties
- Has ASE certified mechanics
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | N/A |
Reviews
Mar 30, 2011
Smitty's does good, honest work for a fair price. They've always treated me very
well and done the same for everyone I've recommended them to. Their service
manager (Kerry) is especially good. He's even helped me trouble-shoot problems
with trailer lights after 5 on a Friday just to be nice. They don't call you to remind
you about this, that or the other thing. You call them, bring in your car, and they
fix it--the first time, without any hassles or worry that they're going to do stuff
you don't need or overcharge you.
I started going to their shop years ago after my sister had her car towed there
one night. She was a college girl with a busted radiator who was at their mercy for
what they told her she would need and what it would cost. They were very
honest with her and got her back on the road quickly. We've been loyal
customers ever since.
Geocoding courtesy of USC Spatial Sciences Institute