South Catherine Street Small

  • 4.8 of 5 stars
3 reviews

4995 S Catherine St, Plattsburgh, NY 12901, us

(518) 563-2560


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Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 28, 2007
The shop owner is one of great integrity. We have used him for over 20 years.
Oct 09, 2006
Gene Grafals owns and runs the shop. He's my all-time favorite mechanic. Back in my undergraduate days, I drove a 1985 Renault encore... this was in the early 90's. He did all the work I ever needed with that car and, even as a college kid, I could afford it. When I was preparing to leave town after college, he encouraged me to do some things on my own - oil changes, build my own spark plug wires, ets... For some crazy reason, I kept that car until I moved back to town in 2002. He was honest with me about his opinion of the car when I brought it back to him for some work... basically told me I should probably get rid of it (rather than keep giving him money). I've gone through a few cars since then, but I still have the same mechanic. Gene is an honest, hard-working, educator-mechanic.
Aug 27, 2011
I have had Gene repair cars for me for 20 years now. He is always reliable, convenient and explains the repairs that he has done so you know exactly what has been done to your vehicle. I would highly recommend Gene to anyone.

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