Don's Auto
1440 Electric Ave, Lackawanna, NY 14218, us
(716) 825-0676
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 4.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 4.5/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Apr 05, 2010
Of course, we had to answer "biased customers". It's becoming a generational
thing - Mom trusted and relied on Don's Auto and so do we.
I would venture to say I am probably the customer who travels the longest
distance. Since I travel home from Minneapolis quarterly throughout the year,
my car gets serviced at Don's Auto in Lackawanna, NY. They've always done right
by my family. Better service, better prices, honest and friendlier than all get-out.
They're a family business, and it shows. They care about one another, and they
care about you. Customers tend to stay and wait so they can hang out and have
a few laughs. Stay too long, and they'll put you to work.
Jul 11, 2012
- Bookwormlizzie
I have taken my car to them on 3 separate occasions, for 3 different problems. My car was fixed quickly and I have NO complaints about the repairs. They are very friendly. Awesome job. I would highly recommend them. Great job guys.
Geocoding courtesy of USC Spatial Sciences Institute