Lorettes Auto Care

  • 5.0 of 5 stars
2 reviews

1572 Columbia Tpke , Castleton, NY 12033, us

(518) 477-8406


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Dec 22, 2007
Keith and Roger are the epitomy of what you want in a Saab mechanic. Keith has worked on Saabs since 1985, he knows them, has raced them, he does not fear the older Saabs. He is a godsend if you want to keep that beautiful 900T series running or even the newer Saabs. He puts other Saab mechanics to shame because he can fix whatever you bring him. You can also share stories on these cars, he knows everything.
Nov 08, 2004
I've known the proprietor, Keith Lorette, for more nearly 20 years, during 15 of which he was a tech, master tech, and ultimately service manager of an established local Saab dealership for which he worked for 18 years. I was thrilled when he struck out on his own three years ago to do what he loves most - working under the hood of those quirky but wonderful cars. I've owned four Saabs during the past 18 years, but I still have my third one, which is now 10 years old and has 200,000 miles - it's longevity is thanks to a great basic product and the wonderful service Keith has provided during all of those years. (I only purchased the fourth very recently because I didn't want to run #3 into the ground.) Keith is supremely competent, honest, and an invaluable resource for Saab owners in upstate New York. I wouldn't allow anyone else to touch my cars, and I know of a few instances in which people have traveled over 100 miles to have him work on theirs. I referred all my Saab-owning friends to him - he's simply a gem.

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