Nok Auto Repairs
325 Saint Marks Avenue, Brooklyn, NY 11238, us
(718) 398-0353 x866
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Has ASE certified mechanicsHappily gives binding estimates
- Loaners
- No
- Notes
Score card
They are always honest | 3.0/5 |
They are competent | 5.0/5 |
Their repair price is reasonable | 2.5/5 |
They complete the work in a timely manner | 3.0/5 |
They respond well when they screw something up | 1.0/5 |
They take the time to explain the problems and necessary repairs | 3.0/5 |
They treat male and female customers in the same manner | N/A |
They are always honest | 3.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 3.0/5 |
The shop is located in a safe neighborhood | 4.5/5 |
The hours of operation are convenient for customers | 4.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Sep 26, 2011
Rohan at Nok Auto Repairs is a great guy. He's done a few things on my car from
oil changes to state inspections to replacing the headlights. I have brought him
parts to install, and he's happy to put them in. He is incredibly nice and his family
helps run the front desk. I have recommended him to other friends and they
have been very pleased as well. He even replaced my Jiffy Lube window sticker
after doing an oil change so that I could get fluids topped off free at Jiffy Lube
locations! Awesome.
Oct 05, 2011
I am horrified to find NOK and Rohan listed here. I came to the "files"
BECAUSE of my experience with NOK. 1) He gave me an estimate for work.
Told me the car was ready to pick up. Knew I needed it to get to work, faced a
2.5 hour commute and being late. Tried to confirm car pickup. "Oh!" His "new
girl" read the invoice wrong, and the part he described yesterday as being
$175 is really $1175. "Oh!" and the "driver"--??!!-- with the part is at the
shop right now, and I have to agree to buy the part right now. Now, now,
now! I told him to send the "driver" away. He went into dramatics. I asked if
only Honda made the part and/or about remanufacture. He said neither
existed. It's just an ECM we're talking about. I got it remanufactured for $295.
He claimed to have installed it (we're a week later now), but that it didn't
work. Again this call came at 5pm, on the eve I thought we were good to go-
- i.e., that I'd be picking up the car. "Oh!" -- well, the part doesn't work, but
his guy can reprogram it for $300. I decline, of course. Another week in,
waiting for the re-manufacturer to resend the (obviously perfectly good) part.
I pick up the car so I can use it in the meanwhile. The clock is out, the
windows don't respond to the power buttons, the door locks also don't
respond, etc. All of this worked when I turned the car in. I say, You'll need to
fix back up whatever happened with the electrics when you started working
on the ECM. He raises his voice, and immediately says I can't prove these
things worked when the car came in. The dramatics on his part ensue. Then
he claims he'll fix it all "for me." Supposedly the car is ready. Once again:
"Oh!" He was going to fix it "for me"-- what they
broke/disconnected/whatever--but now he's found out the parts cost too
much, he can't do it, and of course, the car's still not ready. He says a "master
switch" is out, and that it's $450, and that another part is $60." I refuse. I tell
him he knows he's lying, and that he'll have to iive with himself, and that
there's nothing on the safety/emissions initial report that shows anything
being out. He says he can't pay these high prices. Etc etc. "Oh!" but 2 hours
later, he's found "used parts," fixed it all "for free" for me, and the car is
ready. He also did not honor the waived NYS inspection fee ($37) coupon he
had on his website-- supposedly he waives it if you do $120 worth of work,
and I paid him for >$1100 worth of work. And a month's worth of headaches,
lying, drama, his accusations, and his, at every turn, trying to rip me off for
anywhere from $300 to $1000 at a time. He's a crook. And a liar. And a
manipulator. It's easy to imagine that he targets single women, like myself,
but I don't know.

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