Subaru Specialists

Ken and Fred are a delight to do business with. They are bright, competent and honest. Their shop is spacious, neat and spotless. In a business where "honest mechanic" is an oxymoron, they are clearly an exception!

They have a clean shop and Fred an Ken are clean in apperance. They fixed an the cars problem an some I had forgot,at know exta charge. They made sure the car was cleaner then it was when I droped it at there shop. I would advise anyone to use them,I certainly will again.

I have been taking my cars to Ken and Fred for years. They have always been honest about the work my car needs and they never talk down to me just because I'm a woman. One of the few shops I know of that really stands behind its work.

I wanted to get a tune-up for a 98 ford ranger becasue i was not getting the same performance like i was 8 years ago or 3 years ago for that matter. I was close to 90,000 and i asked them to do a basic tuneup and after it was done i still felt like the truck was not performing any better or any worse. I was satisfied with the work and chalked it up to the age of the vehicle.

These guys are the BEST mechanics I have ever worked with. I think Tom and Ray would be proud of them, at least. They are a pleasure to know and so are their customers. Such a satisfied and happy group of customers. I sound like a commercial. But, really, I meet people there; other customers; it's a gathering. But, Ken and Fred (they probably have PhDs), plus Ken's brother and their sons run a fantastic shop. They are so professional and honest, caring, trustworthy, down to earth, efficient, effective.... I was having steering problems. Jiffy Lube told me I had burnt transmission fluid, so I went to the dealer. The Subaru dealer told me that I needed a complete transmission replacement. About 3500 bucks. I started reeling almost immediately. Didn't make sense. My car was too young (70K) to need a transmission replacement. It purred like a kitten until just all of a sudden. So I decided to check the Car Talk website for a mechanic rec. and I am sooooo thankful for being directed to Independent Auto of Reno. Thank you! Finding this shop made moving to Nevada absolutely worthwhile. Independent Auto checked out my car and with what they discovered I found out that the 30,000 and 60,000 mile checkups that I paid a dealer in Colorado for ($300 each) were bogus. My belts were worn/cracked almost all the way through (hadn't been changed); my spark plugs were the wrong type for my car (changed but changed with the wrong kind); the transmission fluid was burnt (never had been changed), and it was only 10K miles out from my 60K Subaru checkup. I was pretty furious. Independent Auto fixed my transmission (it had to do with a recalled part the dealer never told me about), fixed my belts and plugs, fixed an oil leak, many things for such a reasonable cost. Less than half of what the dealer wanted for a transmission Replacement! Really sour Dealer experience. But, I guess it was worth the hassel, since that is what it took for me to discover Independent Auto of Reno. I could probably write commercials for a living, huh!

THESE GUYS MAKE ME WANT TO SAY "THANK YOU" AS I HAND OVER MY TAX REFUND FOR AN UNEXPECTED NEW CLUTCH. THEY ARE HONEST AND EFFICIENT AND FRIENDLY AND I RECOMEND THEM TO ALL MY FRIENDS AND I FEEL LUCKY TO HAVE FOUND THEM.

I am new to the area, and everyone I asked said, "bring it to Independent Automotive". They are the most honest, competent, and to-the-point mechanics you could ever come across. Regardless of if they are giving your car an oil change or replacing its clutch, they will be friendly and honest and you will be a happy customer!

They do good work