Subaru Specialists
865 Bergin Way, Sparks, NV 89431, us
(775) 358-8184
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About this shop
- Hours
- Specialties
- Specializes in Transmission workSpecializes in Air Conditioning workSpecializes in Brakes and Mufflers
- Loaners
- No
- Notes
Score card
They are always honest | 4.7/5 |
They are competent | 4.8/5 |
Their repair price is reasonable | 4.6/5 |
They complete the work in a timely manner | 4.8/5 |
They respond well when they screw something up | 4.6/5 |
They take the time to explain the problems and necessary repairs | 4.8/5 |
They treat male and female customers in the same manner | 4.7/5 |
They are always honest | 4.7/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.6/5 |
The shop is located in a safe neighborhood | 4.7/5 |
The hours of operation are convenient for customers | 4.7/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.5/5 |
Reviews
May 05, 1998
Ken and Fred are a delight to do business with. They are bright, competent and honest. Their shop is spacious, neat and spotless. In a business where "honest mechanic" is an oxymoron, they are clearly an exception!
Jun 05, 2001
They have a clean shop and Fred an Ken are clean in apperance. They fixed an the cars problem an some I had forgot,at know exta charge. They made sure the car was cleaner then it was when I droped it at there shop. I would advise anyone to use them,I certainly will again.
Oct 15, 2002
I have been taking my cars to Ken and Fred for years. They have always been honest about the work my car needs and they never talk down to me just because I'm a woman. One of the few shops I know of that really stands behind its work.
Nov 07, 2011
Nov 07, 2011
Jun 11, 2005
I wanted to get a tune-up for a 98 ford ranger becasue i
was not getting the same performance like i was 8 years
ago or 3 years ago for that matter. I was close to 90,000
and i asked them to do a basic tuneup and after it was
done i still felt like the truck was not performing any
better or any worse. I was satisfied with the work and
chalked it up to the age of the vehicle.
Dec 03, 2005
These guys are the BEST mechanics I have ever worked with.
I think Tom and Ray would be proud of them, at least. They
are a pleasure to know and so are their customers. Such a
satisfied and happy group of customers. I sound like a
commercial. But, really, I meet people there; other
customers; it's a gathering. But, Ken and Fred (they
probably have PhDs), plus Ken's brother and their sons run
a fantastic shop. They are so professional and honest,
caring, trustworthy, down to earth, efficient,
effective....
I was having steering problems. Jiffy Lube told me I had
burnt transmission fluid, so I went to the dealer. The
Subaru dealer told me that I needed a complete transmission
replacement. About 3500 bucks. I started reeling almost
immediately. Didn't make sense. My car was too young (70K)
to need a transmission replacement. It purred like a kitten
until just all of a sudden. So I decided to check the Car
Talk website for a mechanic rec. and I am sooooo thankful
for being directed to Independent Auto of Reno. Thank you!
Finding this shop made moving to Nevada absolutely
worthwhile.
Independent Auto checked out my car and with what they
discovered I found out that the 30,000 and 60,000 mile
checkups that I paid a dealer in Colorado for ($300 each)
were bogus. My belts were worn/cracked almost all the way
through (hadn't been changed); my spark plugs were the
wrong type for my car (changed but changed with the wrong
kind); the transmission fluid was burnt (never had been
changed), and it was only 10K miles out from my 60K Subaru
checkup. I was pretty furious.
Independent Auto fixed my transmission (it had to do with a
recalled part the dealer never told me about), fixed my
belts and plugs, fixed an oil leak, many things for such a
reasonable cost. Less than half of what the dealer wanted
for a transmission Replacement! Really sour Dealer
experience.
But, I guess it was worth the hassel, since that is what it
took for me to discover Independent Auto of Reno. I could
probably write commercials for a living, huh!
Mar 06, 2007
THESE GUYS MAKE ME WANT TO SAY "THANK YOU" AS I HAND OVER
MY TAX REFUND FOR AN UNEXPECTED NEW CLUTCH. THEY ARE
HONEST AND EFFICIENT AND FRIENDLY AND I RECOMEND THEM TO
ALL MY FRIENDS AND I FEEL LUCKY TO HAVE FOUND THEM.
Mar 26, 2007
I am new to the area, and everyone I asked said, "bring it to Independent
Automotive". They are the most honest, competent, and to-the-point
mechanics you could ever come across. Regardless of if they are giving your
car an oil change or replacing its clutch, they will be friendly and honest and
you will be a happy customer!
Mar 24, 2010
They do good work
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Geocoding courtesy of USC Spatial Sciences Institute