Kenny Dean's Import Service Center

  • 4.8 of 5 stars
2 reviews

305 Route 9, Waretown, NJ 08758, us

(609) 660-0088


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 08, 2006
Kenny tends to be nicer than he should even when people gripe at him for things with their cars that are not his problem. He has always been really more than fair with me, trying to keep repair costs down but not doing so by using cheap stuff. Now I drive a 1988 Toyota 4-runner that has quite its share of rust, and he never grumbles when he has to deal with a repair that will involve lots of elbow grease and swearing just to get the nuts and bolts loose. He's never tried to convince me to get repairs I don't need, and is has always been willing to check out cars I've looked at for purchase and give me what has proved to be honest assessments. I'm not naive about my cars, and I always feel that I will be taken care of well with my auto repair issues, not taken advantage of. If they say it needs to be done, it does. A few years ago my 4-runner started drinking radiator fluid, and I knew the time had probably come that the motor was really going (I knew this when I bought it). I had an appointment to bring it in on Wednesday because it had also started really overheating. Tuesday night my husband's '86 Nissan truck overheated and stopped dead, eerily enough at almost the same point on the Garden State Parkway that my car had overheated a few days before. His had to get towed in and took my appointment!! Once Kenny had a chance to check both vehicles out, he told me that mine was worth putting in a Jasper engine if I wanted to do that and gave me a reasonable quote. He told my husband that his truck was on it's last legs the first time he had seen it two years prior and that he should junk it! The moral of the story is, he's been honest and good, and I'm still driving my car. In general I've been able to get appointments within a few days, and work is usually done within the day unless something unforseen turns up or they are trying to find parts at a better price for me. If I feel I need to talk to Kenny about a problem I can usually get him on the phone. He even talked me through checking the fluid level of my rear differential one time when I noticed it was leaking and was panicking about whether I should continue to drive it. The guys in the shop seem competent, and Bea in the office is really great, knowledgeable, and always working for me for the best price. If you go there, you'd better be nice to them!!! I know they're all working hard for not a lot of money. As a female driver, I always feel that they treat me with respect, and they appreciate that I know something about my cars. I hope putting this recommendation up doesn't make them too busy!
Jun 01, 2009
Between my husband and I Kenny Dean's shop has worked on 5 of our cars, half of them very old and a pain to work on (lots of rust!). They always met us with a smile and a sense that it could be done, and were always honest about what they thought was needed, and never suggested anything that didn't need doing, in fact always tried to keep things to a minimum when money was tight for us. So personable and many times went out of their way to help us out in a bind and get us in quickly when needed, or just check something out that we were concerned about without even charging. As a woman I was always treated with the utmost respect and they'd take me into the shop to show me what was going on with the car. I think they are worth every penny and would send anybody there!

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