Brogan Cadillac Incorporated

  • 4.4 of 5 stars
2 reviews

100 S Broad St, Ridgewood, NJ 07450, us

(201) 652-2000


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Offers loaner cars
Keeps track of your cars repair history for you
Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Sep 25, 2004
Bought 3 pre-owned STS's from them over the years. The are tops in customer service....tops! Walked out of other caddy dealers due to poor service, and had to drive 45 minutes out of my way to use these guys- right past the local dealer that was 5 minutes from my house. I have put them as a "2" for pricing, because dealers being dealers of course charge more than your corner privately owned gas station. All 3 of the cars I bought were on the "certified warranty" the majority of the time I owned them, so my comments on service are mostly relating to that type of warranty service (the few times I did pay, it was a lot of $, but the work was done right and they were HONEST at all times). I've since switched to BMW- not due to service at this dealer, but just becasue I always wanted a BMW. I love the perormance of my BMW, but if I ever wanted to go back to Caddy, I'd consider another certified pre- owned from these guys! In my opinion the new 5-series is ugly, but the new STS doesn't do anything for me yet...we'll see how I feel when its time for another car (hopefully not for a long while :) )

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