Acura of Springfield

  • 4.3 of 5 stars
4 reviews

242 Route 22, East Springfield, NJ 7081, us

(888) 765-7642

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.8/5
Their repair price is reasonable
3.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
4.3/5
They are always honest
4.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
May 10, 2012
Sep 18, 2003
One of the few dealers service I have ever liked. For repairs of 1 hour or more, they give you a car to rent for free (TSX/Integra/RSX), most places will not do this - let alone volunteer it. They are not the cheapest, but for regular maintainence like an oil change, it is currently priced at $19.99 (Sept. 2003) which is reasonable. Wish they had longer service hours, but overall, a good place to get an Acura serviced - even if you did not buy it there.
Jan 08, 2009
They do excellent, prompt work. Unfortunately, they are also the most expensive option. When they recently quoted a repair at $980 and I balked, they came back and said they could do it for $220 less... so it makes me wonder.
Jun 21, 2004
Dealerships are historically not where I have had my car serviced, but Springfield Acura has not given me a reason to go to an independent shop. The routine maintenance has always been excellent. As mentioned, they always give you a loaner for free if the car is to be detained for a day or more. When the transmission failed at 67,000 miles on my 2001 Acura TL (under extended warranty since Honda knows it is a problem on their cars), they gave me a Mitsbishi Lancer LS and no hassel. The car is expected to be retuned in a week. Overall you cannot beat this location for Acura service.

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