Acura of Springfield
242 Route 22, East Springfield, NJ 7081, us
(888) 765-7642
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
They are always honest | 4.0/5 |
They are competent | 4.8/5 |
Their repair price is reasonable | 3.5/5 |
They complete the work in a timely manner | 5.0/5 |
They respond well when they screw something up | 4.0/5 |
They take the time to explain the problems and necessary repairs | 4.3/5 |
They treat male and female customers in the same manner | 4.3/5 |
They are always honest | 4.0/5 |
I would use this mechanic again | N/A |
I would recommend this mechanic to others | N/A |
They fix the problem the first time | 4.5/5 |
The shop is located in a safe neighborhood | 4.8/5 |
The hours of operation are convenient for customers | 3.5/5 |
They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.7/5 |
Reviews
May 10, 2012
Sep 18, 2003
One of the few dealers service I have ever liked. For repairs of 1 hour or more, they give you a car to rent for free (TSX/Integra/RSX), most places will not do this - let alone volunteer it. They are not the cheapest, but for regular maintainence like an oil change, it is currently priced at $19.99 (Sept. 2003) which is reasonable. Wish they had longer service hours, but overall, a good place to get an Acura serviced - even if you did not buy it there.
Jan 08, 2009
They do excellent, prompt work. Unfortunately, they are
also the most expensive option. When they recently quoted a
repair at $980 and I balked, they came back and said they
could do it for $220 less... so it makes me wonder.
Jun 21, 2004
Dealerships are historically not where I have had my car
serviced, but Springfield Acura has not given me a reason
to go to an independent shop. The routine maintenance has
always been excellent. As mentioned, they always give you
a loaner for free if the car is to be detained for a day or
more. When the transmission failed at 67,000 miles on my
2001 Acura TL (under extended warranty since Honda knows it
is a problem on their cars), they gave me a Mitsbishi
Lancer LS and no hassel. The car is expected to be retuned
in a week. Overall you cannot beat this location for Acura
service.

Geocoding courtesy of USC Spatial Sciences Institute