John West Auto Service Incorporated
3216 Lake Woodard Dr, Raleigh, NC 27604, us
(919) 250-0825
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Specializes in Engine Rebuild workHas ASE certified mechanicsHappily gives binding estimates
- Loaners
- No
- Notes
Score card
| They are always honest | 4.7/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.7/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.7/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 4.7/5 |
| I would use this mechanic again | 5.0/5 |
| I would recommend this mechanic to others | 5.0/5 |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 4.7/5 |
| The hours of operation are convenient for customers | 4.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Jun 07, 2005
John West has serviced my 88 4Runner for about 15 years.
What else do you need to know? I have 300,000 miles on the
original engine, thanks to this shop.
Jan 07, 2009
Overall, I've been happy with the service here.
I feel they are honest, and only do work they feel is necessary.
However, I have had a few instances where they did
additional work when they felt it made sense without
confirming with me first.
For example I had my AC serviced which required the removal
of the serpentine belt. In addition to fixing the AC, they
also replaced the serpentine belt which only cost the amount
of the belt, no additional labor. I was fine with this
since the belt already had 90,000 miles on it, so this saved
me the $700 of having it replaced on a separate service
call, but it would have been nice to know up front before
they did the work.
Oct 12, 2012
- qwerty06
This is the best auto repair shop I have ever been too. The shop is very clean and the staff and mechanics are professional. It was nice to have my car looked over without a long list of fixes. John West noted all the issues and conveyed to me which ones were necessary and which issues were minimal. They considered the age and high mileage of my car with the replacements needed and made their cost effect assessment on what was worth repairing. On top of their excellent and trustworthy service, their repairs are always done in a timely manner and their rates are quite reasonable. Unlike the last reviewer I have always been able to schedule an appointment next day. Best of all, they are open until 6pm so I can pick my car up after I get off work. These guys are the best in Raleigh!
Geocoding courtesy of USC Spatial Sciences Institute
