Exxon
3028 High Point Road, Morehead, NC, us
(336) 854-5066
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 4.0/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 4.0/5 |
| They treat male and female customers in the same manner | 4.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.0/5 |
| The shop is located in a safe neighborhood | 4.0/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 3.0/5 |
Reviews
Sep 06, 1997
Customer Service is his middle name (and not hyphenated). I took my 1989 Sentra to him last summer when it had a problem with the radiator getting quite hot. We tried various theories -- thermostat, fan motor, coolant flow, combustion chamber buildup, computer control and the quality of my temp gauge. Neither a new thermostat and housing nor a tune-up nor a new radiator have completely fixed the problem a year and a half later, but I have to say Rick has been very dedicated, patient with me, and (most importantly) he wrote off some of the cost of the unsuccessful repairs. Perhaps the guys at ____, ____, and ____ (various transmission and muffler shops omitted by editorial decree) would say he's a sap, but I appreciate a mechanic who is willing to learn with me when he's run out of things to teach.
Geocoding courtesy of USC Spatial Sciences Institute