Cumberland Motor Works
933 Hope Mills Rd, Cross Creek, NC 28304, us
(910) 424-8515
Email:
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About this shop
- Hours
- Specialties
- Specializes in Air Conditioning work
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.7/5 |
| They complete the work in a timely manner | 3.7/5 |
| They respond well when they screw something up | N/A |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 4.5/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 3.3/5 |
| The hours of operation are convenient for customers | 5.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.0/5 |
Reviews
Nov 06, 2011
Nov 06, 2011
Aug 18, 2006
My daughter moved from NH to NC at the beginning of June. She drives a
1992 Honda Civic. I have been in the automotive industry for over 30 years in
New England. Her car developed a problem wth the A/C, working very
intermittently and her muffler blew shortly after her arrival in NC. During a
short visit I made July I looked through the phone book for a garage that
might help her. After a call to the local Honda dealer down there I called
Cumberland Motor Works and spoke to Skip. I explained my daughters
situation and Skip and I discussed possible scenarios. She left the car with
them, they diagnosed the problem, with an estimate for repairs. They had to
order a couple of parts and several days later she picked up the car with both
the A/C and exhaust problems fixed and the bill came in at $150.00 less than
the high side of the estimate. It's comforting to know there are still people
who will treat you fairly and honestly and charge reasonable prices!
Geocoding courtesy of USC Spatial Sciences Institute