Ken Owen Auto Svc Center

  • 4.9 of 5 stars
14 reviews

2018 S Campbell Ave, Springfield, MO 65807, us

(417) 881-9292


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Road tests vehicles when appropriate
Keeps track of your cars repair history for you
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 18, 2008
Very good at repairing cars. Friendly, courtious, and always ready to help you in any way. The one answer I gave for the price being reasonable is that somwe things are pricy, but that's any where. I know his fee for finding what's wrong is very reasonable.
Nov 07, 2011
Nov 07, 2011
Jun 28, 2001
We took our car in and told them we needed a brake job. When we picked our car up, Kenny told us we didn't need brakes--just an adjustment. Any other shop would have given us what we asked for and not said anything. We have always found Kenny to be honest and fair with us. We have never been unsatisfied with work done in his shop and have referred others to him who have been just as satisfied.
Jul 18, 2009
Ford told me I needed a $ 500 part because the van was running lean. Ken thought it might be a vacuum leak instead and smoked the engine. Though he found no leak he assured me that it was not running lean. Though I was a first time customer, he was very patient with me and answered all my questions.
Nov 07, 2011
Feb 11, 2007
Ken is always honest and never tries to fix something that doesn't need it.
Feb 22, 2007
Kenny and his crew are very honest and friendly. I wish all mechanic shops were like his. Yes, they're very busy, but that's because folks like me won't take our cars anywhere else for repair.
Jun 07, 2004
Ken's shop is SO busy, that sometimes one has to get an appointment several weeks out. Once you get in, the work is done promptly and reliably.
Apr 27, 1998
Why I think Kenny is the best... Two years ago, I thought I needed a new A/C compressor for my former Volvo (another mechanic had told me I did). After I saved up enough money, I told Kenny to order me a new compressor, which he did. When the new part arrived, I dropped off my car and asked Kenny to also replace all the belts and hoses (the same mechanic--mentioned above--told me these, too, were worn out). Later that day, I called from work to check out Kenny's progress. To my fiscal surprise, he told me that the A/C only needed more freon, and the belts and hoses were fine. (He was correct on both counts.) The total bill was under 100.00. He could have easily replaced the compressor, all the belts, and all the hoses, and I would have been none the wiser. Instead, he was honest. I heartily recommend him.

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