Tom's Auto Service, Rolla MO

4.8 of 5 stars

2 reviews

633 South Bishop Avenue, Rolla, MO 65401, us

(573) 426-5111

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About this shop

Hours
Specialties: Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	N/A
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	N/A

I have taken two vehicles here many times and have always been happy with the repairs. There have been times where they could have given me a much larger bill for work I thought needed to be done but didn't, so they don't fix things that don't need repair just to increase profits. I have sent several friends to this shop and all have been happy. Sure, the price isn't as low as some shops around here, but things are done right the first time, not rigged, and the vehicle is turned around in a timely manner.

Nov 07, 2011

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