Gary's University Service

Todd saved me at least $190 and here's my proof. Christmas was only days away and my car's heat decided not to work. I called Todd, but they were booked that day. I was anxious to get to mom's,so I brought my car to the only shop in the area that could fit it in (I know, I've learned my lesson on that). Now, I'm a single mom with a high mile '85 ford ltd and the shop I brought it to said I needed a new water pump. Then they told me thier estimate-$490! So I called Todd to ask if I was being duped. Before I told him what was wrong, he asked where I took it. He then said, "...they always charge 40-50% more than we do. I don't usually do phone estimates, but I want to show you how badly they're ripping you off." Which was a minimum of $190. Needless to say, I postponed my holiday trip. The water pump was fixed the next evening. When I drove home from the shop, I had no air comming from my vents! I returned the next morning and, although they were booked, he sqeezed me in and replaced the fan motor, which apparently was a co-conspirator to my heatloss problem. I would have hated to see the other shop's estimate for that job. Todd was very straight forward, friendly, informative, and best of all respectful. I don't think the thought even crossed his mind to treat me differently because I am a woman. I highly recommend Todd and Gary's University Service (Todd is the owner or manager.John was the actual mechanic who worked on my car and did a fine job.) Todd is also a car talk fan (I asked)!