Rochester Hills Tire & Service Incorporated
510 N Main St, Rochester, MI 48307, us
(248) 651-3700
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About this shop
- Hours
- Specialties
- Specializes in Brakes and MufflersHas ASE certified mechanicsGuarantees all work for at least 1 month or 1000 miles
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 4.0/5 |
| Their repair price is reasonable | 4.5/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 3.5/5 |
| They take the time to explain the problems and necessary repairs | 4.5/5 |
| They treat male and female customers in the same manner | 3.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 3.0/5 |
| The shop is located in a safe neighborhood | 5.0/5 |
| The hours of operation are convenient for customers | 4.5/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.0/5 |
Reviews
Jan 26, 2011
These guys are always friendly, very quick, and reasonably
priced. This isn't a full service shop; they're not going
to rebuild your engine or transmision, but they'll be happy
to do brakes, tires, steering and suspension, minor
exhaust, and all other sorts of routine maintenance. When I
bought tires from them they didn't get a good seal with the
rim, but when I took it back they were great and had it
resolved in under a half an hour. From my experiences so
far, I would highly recommend this shop.
Dec 31, 2011
- Rochester Rich
Generally competent shop, but had one less than good experience. My 6 year old car was overheating. They charged $100 to flush/fill the coolant. I returned a week later with the same symptoms and they charged over $1000 to replace the water pump, timing belt, and related misc. The manager refused my request to apply the initial $100 payment to the $1000+ repair bill. He said there was no evidence that I needed the water pump the previous week. I would go back for for simple jobs that don't involve much diagnostics (such as brakes or struts), but not for engine work.
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