Pat Milliken Ford
9600 Telegraph Rd., Redford, MI 48239, us
(800) 737-0232
Email:
Website URL:
Is this YOUR shop? Claim it and stay up to date!
About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 4.5/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | N/A |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 3.5/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.0/5 |
Reviews
Nov 22, 2005
After multiple unsuccessful repair attempts by other Ford dealers, Pat Milliken
Ford took the time to:
a) understand my problem and write up a repair order using the exact
terminology that I used to describe it. No paraphrasing, abbreviating,
changing adjectives or adverbs.....VERBATIM.
b) road test the vehicle to confirm that they heard/felt the same thing that I
described.
c) replaced the defective parts without trying to convince me that "they're all
like that" or telling me that "I don't feel/hear anything"
d) contacted me on a daily basis to let me know the status of my repair.
I take all of the above to be reasonable expectations, but they are almost
impossible to find in the local dealerships. Pat Milliken stands out from the
rest as a dealer that really wants my repeat business.
Sep 13, 2007
After buying a new car from them I returned the next day un
announced with a low tire. The service tech determined it
was cut on the side wall by a sharp object. Now this could
have happened on their lot or in my travels they however
replaced the bad tire with a new one in less than an hour
with no charge.
Geocoding courtesy of USC Spatial Sciences Institute