Heritage Service, Grand Rapids MI

5.0 of 5 stars

3 reviews

1044 Scribner Ave NW, Grand Rapids, MI 49504, us

(616) 454-8104

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	5.0/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	5.0/5
They treat male and female customers in the same manner	5.0/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	5.0/5
The shop is located in a safe neighborhood	4.5/5
The hours of operation are convenient for customers	4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.0/5

This is simply the best mechanic shop I ever found. I would never take my cars anywhere else. I have encouraged many friends and relatives to go to Heritage, and they have never been dissapointed either.

Jul 07, 2000

These guys are the best. They are excellent diagnosticians and think that it's cool to keep a car on the road instead of sending it to the junk heap. They are also very funny (especially Tom & Jim, the owners.) You guys might start to get nervous if you know what's good for you, since Tom & Jim could become serious competition. Heritage has kept my two Subarus on the road for a couple of hundred-thousand miles, and, more importantly (and almost impossibly) they've kept me happy.

Dec 10, 2009

N/A

I gave a friend a lift to this garage to pick up her vehicle. My "low air" indicator went on during the trip there. They put air in all four of my tires and I had to stop them from checking the spare. No charge. Nice guys. My friend says she has been taking her vehicles there for over 20 years and believes them to be honest and helpful. You can't beat that!

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