Automotive Advantage LLC - Cars For Keeps

4.1 of 5 stars

2 reviews

1050 Fulton Street, Grand Haven, MI 49417, us

(616) 846-1989

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About this shop

Hours
Specialties: Offers loaner cars
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Loaners: No
Notes

Score card

They are always honest	4.0/5
They are competent	4.5/5
Their repair price is reasonable	3.0/5
They complete the work in a timely manner	4.5/5
They respond well when they screw something up	4.5/5
They take the time to explain the problems and necessary repairs	4.0/5
They treat male and female customers in the same manner	4.0/5
They are always honest	4.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

What a fabulous staff...I've been in three times for various repairs and routine maintenance, and I am so grateful to whoever it was that gave me the recommendation! Rob, Dennis, and Colette are very friendly, attentive, and competent. All of my repairs have been done at my convience and within the time and estimates I was promised. I am only sad that I've moved out of the area--a fabulous group of people who do fabulous work. I don't hesitate to recommend them to anyone!

Feb 14, 2011

These guys run a professional shop, however, they make it a point to charge and fix things that aren't necessary, in my opinion. I go in there to get some tires installed, and, all the sudden, the rotors need replacing, the sway bars are bad, and I need some bushings for a total of like $800 some dollars. This has happened to me numerous times. They call it cars for keeps, and I can see why, since when you pay thousands and thousands for repairs you HAVE to keep it, because you can't afford to get rid of it! I wouldn't take my car there even though I know they might do good work. They seem to charge more than the average person can afford. I ended up saying NO to all the repairs and have since put another 40k on the car with no issues. If you want your car perfect and are willing to pay for it, maybe this is your shop, but if you are like me and you want your car safe, reliable and within reason, as far as repairs, I would pick another shop.

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