Northeast Auto Service Inc.

  • 4.9 of 5 stars
1 reviews

2700 Hilton Rd, Ferndale, MI 48220, us

(248) 542-0811


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Apr 04, 1999
Wade, part owner with Tom in Northeast Service Garage, is a true ADD personality on the the job. One moment he's underneath a GMC van pointing out to one of his mechanics the best way of doing a repair, the next he's bent over a fender helping with a diagnosis, and then he's using the tools on a repair that somehow just won't go together for the mechanic that's the primary on the job. He frequently takes a malfunctioning auto for a ten or fifteen minute test drive and returns with a better idea of where the trouble is than many mechanics can spot with all the latest equipment. Then he uses current technology to confirm, deny, and fine-tune his evaluations. He has done tear-downs for me on used vehicles before I bought them and been able to steer me away from what just looked good and into what has worked good. Last summer he steered me away from a van that was a year newer and 100,000 less miles than the 1985 Astro with 187,000 miles that I drive, saying that the older van I had would need less repairs in the coming year than the newer one I was considering buying. I've been keeping track forthe year that he predicted. I gave him $800 at the time and instructions to "tighten everything that should be tight and free up everything that should be loose and fix up anything that looks like it'll break." Other than that I've only had one breakdown with a burnt out coil and distributor and otherwise it's been only maintenance items such as exhaust system and tires and windshield wiper blades.

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