Tom's Auto Repair
289 S Jackson St, Waterloo, WI 53594, us
(920) 478-2438
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 4.0/5 |
| They complete the work in a timely manner | 4.0/5 |
| They respond well when they screw something up | 5.0/5 |
| They take the time to explain the problems and necessary repairs | 3.0/5 |
| They treat male and female customers in the same manner | 3.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 5.0/5 |
| The shop is located in a safe neighborhood | 4.0/5 |
| The hours of operation are convenient for customers | 4.0/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 1.0/5 |
Reviews
May 10, 2000
Went in for some clutch repair and they were very straightforward and direct with the problem, they fixed it and even gave me the old clutch so I could return to another stiff and get a parts refund. When the new clutch needed adjustment I drove over there without an appointment, pulled right in and they adjusted it with no questions. I got an estimate for the replacement of all struts for my Honda, it came in unexpectedly high in labor, even in their opinion, but after talking with a mechanic he explained to me and showed me on my car why. Very forward and honest, not necessarily the cheapest, but honest.
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