Jensen Auto Inc

  • 4.6 of 5 stars
12 reviews

1233 Regent St, Madison, WI 53715, us

(608) 257-9201


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 07, 2011
Mar 18, 2005
I started taking my car to the Father, and when he retired, I went to the sons garage which was closer to my job. Have been with Jensens for over 20 years, and while I sometimes think their prices are high I like the feeling that I'm not being ripped off like I was in my younger years with mechanics. I especially like that I'm treated like I'm intelligent, even when I ask really dumb questions, and they never talk down to me like some mechanics do. They do reliable work!
Aug 08, 2000
I have been a loyal customer of Jensen's for several years. Even though their prices seemed a little high, I always thought they were honest and did good work. But after my most recent experience, I'll be looking elsewhere. $400 for a front brake job!
May 28, 2002
These guys are reliable, knowledgeable, and reasonable. But they lack something in personal relations. I received little satisfaction one time they made a mistake, and was yelled at another when I appologized for being late.
Nov 07, 2011
Nov 23, 2004
Been going there for twenty years or more.....they always seem honest........sometimes I have said they can go ahead and do the brakes or flush the cooling system if needed and they will call and say they did NOT do such and such as it wasn't necessary......
Nov 07, 2011
  • N/A
Dec 06, 2005
Great service, I know next to nothing about cars, and they always explain in terms that I can understand. They are more pricy than their competition, but it is definitly worth every cent. Owner is present almost all of the time, which is awesome, you feel like your buisness is important to them.
Jun 22, 2006
I started going to the Dad first because he was strongly recommended by my doctor and coworkers. When he retired I switched to the son, and like his work just as much. After spending my younger years being ripped off by some mechanics I was happy to find the son matched the father in quality work, on time performance, and ability to work on domestic and foreign cars. Maybe the prices are higher, but, so are the dealers prices. It was good to find mechanics I could trust!
Jul 18, 2008
I have been taking my vehicles there for ~15 years. I've never had a bad experience. Service has been prompt, efficient and friendly.

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