Bion's Service Center

  • 3.7 of 5 stars
6 reviews

1823 Jackson St, La Crosse, WI 54601, us

(608) 782-6159


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Has ASE certified mechanics
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Nov 06, 2011
Sep 12, 2005
Very honest, knowledgeable mechanics.
Aug 16, 2007
I had TWO flat tires on my MG one Sunday morning. Even though it was not his posted shop working hours, Bruce was at the garage and fixed both tires for me within an hour. His garage has been a family business for as far back as I can remember and I'm now 58. A very hard worker, very knowlegable and personable. Highly recommended.
Oct 09, 2007
A comment to the question of "They treat male and female customers in the same manner:" One of their mechanics is female. My Dad owned his own service station. I mean the old kind where you got you gas pumped, oil checked, and all windows washed every time you pulled up to the pumps. I should know, I did it for many years when I was in high school and college. After I moved on to a job more fitting my education (and one much easier than working for my Dad) I still had access to all the tools and hoists to work on my cars. When he retired I had to go out and look for someone I trusted. It was a real culture shock to see that the old fashion service station no longer existed. The closest I could find, and quite a close match, was Bions.
Jul 24, 2008
Bion's is a long-standing, family-run business with good mechanics and good customer service. One of their mechanics is a woman, which is refreshing in this usually male environment, and means the tool calendars showing the big chested women (or worse) are pleasantly absent. Good folks--trust them.
May 27, 2014
  • fuzzydoug
I was extremely dissatisfied with my service and do not suggest anyone go here. A friend of mine was in La Crosse with my car. I was camping in North Carolina. Unfortunately, my car took this moment to have a transmission failure. My friend towed my car to Bion's because they were a Mom and Pop kinda shop and she trusted them more. The diagnoses was that my transmission had leaked dry possibly due to a gasket or cap leak. Inspection, replacement, and flush were all quoted at $900 by Randy. I had always been told that transmission flushes are slightly dangerous for transmissions because they may jar sediment or impurities lose, only to get that sediment stuck somewhere else in the mechanism resulting in damage. Randy assured me that this would not be an issue and that I "would be taken care of." The next morning, the repairs were inexplicably jacked up to $1,300. The transmission was sticking in 4th and my new mechanic, Mike, didn't know why. He examined my transmission fluid and noted there was a lot of "metal fragments" in it and he didn't know why. Mike also said that if I wanted him to find the problem it would be at least 6 hours of labor for him to inspect my transmission. I want to take the time here to explain I could have ordered a used transmission for less than $1,300. The next day Mike said my car was running fine, and that I should probably replace the transmission. I requested an invoice of the service, and Mike said that he nor Randy new how to scan anything to email me. Here are my concerns: Shouldn't your mechanic accurately diagnose a problem before pouring your money into costly repairs? Shouldn't that mechanic also accurately quote his price? If the inaccuracy of service and failure to meet expectations results in a 45% cost increase, would you prefer the service representative offered to rectify the situation or at least talk to you again? Shouldn't these master mechanics, these tamers of technology, these wielders of wrenches, these kings of combustion... know how to scan a piece of paper into a PDF? TLDR; Cost me $1,300 to get my car to my regular mechanic for further repairs. Expectations not met. I was extremely dissatisfied with my service and do not suggest anyone go here.

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