Anderson Automotive
2335 Eddy Ln, Eau Claire, WI 54703, us
(715) 832-1253
Email:
Website URL:
Is this YOUR shop? Claim it and stay up to date!
About this shop
- Hours
- Specialties
- Specializes in Air Conditioning workSpecializes in Brakes and MufflersSpecializes in Engine Rebuild work
- Loaners
- No
- Notes
Score card
| They are always honest | 3.7/5 |
| They are competent | 3.7/5 |
| Their repair price is reasonable | 3.7/5 |
| They complete the work in a timely manner | 4.3/5 |
| They respond well when they screw something up | 3.0/5 |
| They take the time to explain the problems and necessary repairs | 3.7/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 3.7/5 |
| I would use this mechanic again | 1.0/5 |
| I would recommend this mechanic to others | 1.0/5 |
| They fix the problem the first time | 3.7/5 |
| The shop is located in a safe neighborhood | 4.7/5 |
| The hours of operation are convenient for customers | 4.7/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 5.0/5 |
Reviews
Nov 07, 2011
Oct 11, 2007
I was pulling a float in the high school homecoming parade
and had the back gates open on my suburban so the music
could be heard. When I pulled into the parking lot at the
end of the parade route I turned sharply and "pinched" the
back gate with the trailer causing the gate to crease and
bend on the hinge. I thought, here goes big bucks....
As a result of the door being bent the inside dome lights
stayed on all the time. I called Chris at home on a Friday
night about 9:30 and asked for his opinion. He helped me
out with the lights and suggested that I bring it in on
Monday before calling the body shop. They were able to "do
their magic" on the door and saved me the big bucks I
anticipated spending on it. Just an example of how Chris
and Vicki run their business. I feel very fortunate to
have a mechanic I trust working on my vehicles.....
Aug 18, 2015
- OppoTim
Anderson Automotive will not stand by their work. My Mazda3 needed a clutch replaced and Anderson Auto did the work. This was done 9/2014.
Now less than 11 months later (8/2015) my throw-out bearing is making noise when depressing the clutch pedal. I took the car back to Anderson and they said the whole clutch needs to be replaced again.
I showed them the receipt from 9/2014 proving they replaced the clutch at that time. They said they will not cover replacing the clutch again and that it would cost me over $600.
This shop does not stand by their work. There's no reason the clutch would go bad in less than 11 months. I've driven manual transmission cars for 20 years. I do mostly highway driving for work. This car is driven and a treated properly.
Do not trust Anderson Automotive with your repair needs!
Geocoding courtesy of USC Spatial Sciences Institute