Lloyd & Wilson Auto Service Incorporated, Tacoma WA

4.9 of 5 stars

7 reviews

631 S Baker St, Tacoma, WA 98402, us

(253) 627-1514

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.7/5
They complete the work in a timely manner	4.7/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.9/5
They treat male and female customers in the same manner	4.7/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.9/5
The shop is located in a safe neighborhood	4.3/5
The hours of operation are convenient for customers	4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.6/5

i AM A LAWYER. aT ONE ARBITRATION i REPRESENTED A AUTO MECANIC. lLOYD WAS THE EXPERT WITNESS FOR THE OTHERSIDE. i WAS SO IMPRESSED WITH HIM. i ASKED HIM TO WORK ON MY CAR hE HAS ALWAYS TREATED ME FAIRLY AND i NOTICED ON DAY THAT HE WORKED ON SEVERAL CARS OWNED BY JUDGES. tHE CAR i OWN NOW IS AN ACURA. BUT THATS BECAUSE I'VE BEEN IN BUSINESS FOR AHILE. fOR 10 YEARS I DROVE A MAZDA 232. aT CHRISTMAS TIME ONE YEAR THE CAR WENT ON THE BLINK. aT THE RATE OF ABOUT 500 DOLLARS. lLOYD KNEW I DIDN'T HAVE A LOT OF MONEY SO HE SUGGESTED THAT I MAKE PAYMENTS TO HIM.. hARD TO FIND A MECHANIC LIKE THAT. hE DIDN'T NEED MY BUSNESS BUT I NEEDED HIS HELP. SO THAT'S MY STORY ABOUT LLOYD.

Nov 06, 2011

Jan 11, 2002

I've know both Llyod and son Bob for a few years. I think Bob is doing a great job in Lloyd's retirement. These guys have repeatedly been prompt to help fix both my wife's car and my crate. The prices are fair, they've given me a ride to work on a few occations,they've been technically compitant. I wouldn't take my vehicles anywhere else, and recomend them above all others. Wait a minute, what am I doing? Now all the rest of you smucks will be in line ahead of me, I'll never get my old bucket of bolts fixed quickly!

Feb 10, 2003

I was referred to Lloyd and Wilson's by a friend and have not been disappointed. Once, when I brought in a problem re: intake manifold gasket that would have cost $1,000 to fix, they reccommended that I check with FoMoCo. I spoke w/ Ford and they agreed to fix the problem at no charge. That suggestion cost Lloyd and Wilson $1,000 but they gained a customer that will return. They always take the time to discuss my car's problem, offer remedies to my car's situation and when the work is done always show me the parts replaced(if possible) and what went wrong with the them. It is very refreshing to find a group of mechanics that take pride in their work and their commitment to their customers is outstanding.

Nov 06, 2011

Apr 01, 2010

We've been to Lloyd & Wilson's 3 times, I think. The first two times were for the same issue, because they missed the original problem. They were very apologetic and only charged us for the parts, I believe. Even with that issue, we will continue to go to them, because they're honest and did fix the problem once the totally understood what it was.

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