Silverdale Auto Works

  • 5.0 of 5 stars
3 reviews

3342 NW Byron St, Silverdale, WA, us

(360) 692-5201

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.5/5
Dec 23, 1999
I have to admit that I have not formally have had any major repairs done to my Honda by Bob (hence an uncompleted survey), the owner of Silverdale Auto Center. I was told at an earlier time that I needed to get my clutch replaced soon because I no longer had adjustment left on the clutch cable. Trying to do preventative care, I recently started calling around to get quotes for a clutch job. When I called Silverdale Auto Center, I was told maybe I didn't actually needed a whole new clutch, and they invited me into their shop for a free test drive and safety inspection. It turned out I still did have some adjustment left on the clutch cable. Their shop spent forty-five minutes for free, helping me adjust the cable, testing and re-testing the car, and even tighted my power steering wheel belt (it had been replaced a week earlier and was not tight enough). Granted, these were not major repairs, but they still spent a considerable amount of time explaining things to me for FREE. I guess I do need my valves readjusted, and I have no qualms about receiving all my future services from this shop. The two mechanics that helped me were courteous, timely, and I felt they treated me very honestly. Not only that, they listen to car talk!:)
Jun 19, 2010
This is a great shop. I have no hesitation trusting Bob and his guys with any repairs my car or truck needs. Great shop.
Jul 15, 2021
  • veuzent_176246
We arrived in Silverdale on a Friday around 5 PM after a long trip during which we started hearing a chirping sound in the engine compartment. No auto repair shops were open on the weekend and we needed to leave by 1 PM on Monday (hopefully) for an appointment 3 hours away. We just went to their shop on Monday at 8 AM and they agreed to at least diagnose the problem. They called us in less than 2 hours with a complete description of what needed to be repaired and said they could do it and would try to finish so we could make our appointment. They did a great job and the car was ready at 12:15 PM. We really appreciate their willingness to take a walk-in customer and help us out and to do a good job.

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