Silverdale Auto Works

  • 5.0 of 5 stars
3 reviews

3342 NW Byron St, Silverdale, WA, us

(360) 692-5201


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Dec 23, 1999
I have to admit that I have not formally have had any major repairs done to my Honda by Bob (hence an uncompleted survey), the owner of Silverdale Auto Center. I was told at an earlier time that I needed to get my clutch replaced soon because I no longer had adjustment left on the clutch cable. Trying to do preventative care, I recently started calling around to get quotes for a clutch job. When I called Silverdale Auto Center, I was told maybe I didn't actually needed a whole new clutch, and they invited me into their shop for a free test drive and safety inspection. It turned out I still did have some adjustment left on the clutch cable. Their shop spent forty-five minutes for free, helping me adjust the cable, testing and re-testing the car, and even tighted my power steering wheel belt (it had been replaced a week earlier and was not tight enough). Granted, these were not major repairs, but they still spent a considerable amount of time explaining things to me for FREE. I guess I do need my valves readjusted, and I have no qualms about receiving all my future services from this shop. The two mechanics that helped me were courteous, timely, and I felt they treated me very honestly. Not only that, they listen to car talk!:)
Jun 19, 2010
This is a great shop. I have no hesitation trusting Bob and his guys with any repairs my car or truck needs. Great shop.
Jul 15, 2021
  • veuzent_176246
We arrived in Silverdale on a Friday around 5 PM after a long trip during which we started hearing a chirping sound in the engine compartment. No auto repair shops were open on the weekend and we needed to leave by 1 PM on Monday (hopefully) for an appointment 3 hours away. We just went to their shop on Monday at 8 AM and they agreed to at least diagnose the problem. They called us in less than 2 hours with a complete description of what needed to be repaired and said they could do it and would try to finish so we could make our appointment. They did a great job and the car was ready at 12:15 PM. We really appreciate their willingness to take a walk-in customer and help us out and to do a good job.

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