King's Transmission, Renton WA

3.6 of 5 stars

2 reviews

10909 Southeast Petrovitsky Road, Renton, WA 98055, us

(425) 272-0249

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About this shop

Hours
Specialties: Has ASE certified mechanics
Specializes in Transmission work
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	3.5/5
They complete the work in a timely manner	3.0/5
They respond well when they screw something up	3.0/5
They take the time to explain the problems and necessary repairs	4.0/5
They treat male and female customers in the same manner	3.0/5
They are always honest	5.0/5
I would use this mechanic again	3.0/5
I would recommend this mechanic to others	3.0/5
They fix the problem the first time	3.5/5
The shop is located in a safe neighborhood	5.0/5
The hours of operation are convenient for customers	4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	5.0/5

Very satisfied and happily want to recommend this shop. They have two and Eric and Dan do their best to get the job done right and quickly. They are busy and keep their mechanics busy. I really appreciated their effort to explain to me, and their honesty in what I needed to have done without doing unnecessary work.

Jul 15, 2021

susieg.11.sg_176244

we took our propane run, 350 Chevy engine in to get a service as we are new owners to it. 10 days later we get it back $1500. we plan a road trip for the weekend and completely loose power 20 miles in. Immobile on a Friday after spending $1500 for fluid changes and a tune up and this shop wants to tell me to bring it back in and we can take a look. No! first off we cant get a tow, we are too large, that's why we wanted to get serviced before we left. At this point I don't trust your shop and I want a refund, they refuse. now that I've shared my story I keep getting told stories of others in my area having had the same poor service, over charging and being rude when customers cant afford their botch job/ over charged service fees ($125 per hour). Every little service is charged at an hour. we paid $897 in labor alone. Apparently they ordered us premium spark plug wires and didn't secure them properly, causing one to fry through and us to overheat. Small mistake that leads to big problems. I don't recommend this shop, especially for customer service reasons. it took 22 days for the owner to call me....22 days and you want me to bring it in so you can say what? that it wasn't your fault?

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