Larsen Enterprises Incorporated

  • 4.5 of 5 stars
22 reviews

310 S Bay Rd Ne, Ste G, Olympia, WA 98506, us

(360) 352-7065

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.7/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
3.7/5
I would recommend this mechanic to others
3.7/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Feb 12, 2007
20 Years and four used cars later, C.B. and Matt are the guys I go to first when something breaks.
Jul 23, 2007
I've been a happy customer of Larsen Enterprises for the past 17 years. It would take to long to describe all the reasons why, but here's an example. The first time I used them I'd taken my recently purchased used Mazda to the dealer for what I hoped was a repair covered by the expensive extended warranty. I found out that though the parts were covered, the connecting wires were not - and that's what needed repairing. In disgust I had it towed to a place I didn't know that said it specialized in Japanese built cars - Larsen. Matthew crimped the wire connecting the cellanoid to the starter, fixing the problem. I asked "How much?" he said "For what?". Over the years I have referred many people to this shop, because they are honest, reasonably priced, and very competent. They never talk down to me because I'm female and always take time to make sure I understand my options. Not long after, I got them on a preferred vendor list for the program I worked for for many years. I worked with low income people, helping them get training and jobs. As part of this, the program sometimes paid for repairs to their cars, so they could get to training or work. Since our clients usually drove beaters, they could always use lots of expensive mechanical work, but because of limited budgets we only wanted to pay for enough to keep them on the road safely. Many shops seemed to see our folks coming, catch a whiff of government money, and try to take advantage, detailing expensive and often unneccessary repairs in the estimates they submitted, and in some cases doing substandard work or once, not even doing the work we paid them for. But not Larsen. They treated these people respectfully, just like other customers, and they always worked with me to find the least expensive viable plan. They were honest with me if there wasn't any, too, when they could easily have just done the work and got paid. I recently moved to California to take another job. But I haven't found a shop to compare. I hope to drive up later this month to visit family, and my plan is to see if they can give my car its 30K tune up while I'm there.
Feb 19, 2008
We've gone to Larsen's for years, and they have always been straight with me. There have been times when they COULD have told me it was going to be expensive, and it was something minor, but they never have tried that maneuver (although one of the local dealerships HAS0. I like that one of your questions above is about treating male and female customers alike, and I have always felt that they have treated me well, and given me the options I needed to make an informed decision.
May 22, 2009
  • N/A
They have worked on our cars for years and they are always straight forward and honest. They never try and sell us stuff we don't need. They also have worked on my elderly parents autos for years and treat them with the greatest of respect.
Oct 20, 2009
We are a collision repair facility, and we use Larson's on a regular basis for diagnostic and alignments. All of their personnel have a can-do attitude and are very professional. Would highly recommend their services to anyone!!
Oct 31, 2009
They were completely upfront about not liking to work on BMWs and that they want me to value and have a working relationship with my car's mechanic; that said, they fixed my BMW, no problem. I told them I was only going to keep it one more year, and they respected that and still showed me all the problems, but pointed out the few that were the most urgent. They don't use scare tactics to get business. They also gave me a ride to and from work while the car was in the shop. The price was so cheap that I threw in extra things to do.
Nov 07, 2011
Dec 29, 2009
This is the best shop around. Honest, reasonably priced, respectful.... Best I have ever worked with in over 40 years.
Aug 21, 2011
  • N/A
Very quick, very honest auto repair.
Dec 11, 2011
  • Damselindistress
I was 350 miles from home with my daughter when these guys came to my rescue. In the dark the night before, in a town I had never been in before, I had accidentally run over a median at a pretty good speed. All I knew was that I had smashed the underside of my car. I needed my car checked out before I made the trek back home over the pass. These guys fit me in to their packed schedule on a holiday and were able to check out my car to assure me I was safe to drive. They did it all with a smile without making me feel like the idiot I was. Although they wouldn't accept my cash, they did accept the donuts. Every once in awhile one comes across a knight in shining armor (or two or three...) Thank you!

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