AAMCO Transmissions

  • 1.3 of 5 stars
1 reviews

2728 Martin Way E, Olympia, WA 98506, us

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Hours
 
Specialties
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
2.0/5
Their repair price is reasonable
2.0/5
They complete the work in a timely manner
N/A
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
1.0/5
They treat male and female customers in the same manner
1.0/5
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
N/A
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 31, 2015
  • Pbakke
This establishment used a “bait and switch” scheme to take advantage of my friend Juanita (not her real name). They exploited her poor mastery of English to coerce her into expensive service that she could not afford and did not need, nor had asked for. Then, they treated her like a thief, without cause, by refusing to scan her debit card, and instead, FORCING HER TO DRIVE, ESCORTED BY THE MANAGER, TO AN ATM MACHINE TO WITHDRAW CASH TO PAY THEM DIRECTLY! Juanita, who is poor and doesn’t speak English very well, brought her Dodge Caravan in to have the oil changed, intending to use a “Groupon” (coupon) advertising this service for $15.99. But once her car was in the repair bay, they approached her with an “inspection” report (which she did not consent to), stating that the car was “not safe to drive,” and that they could “fix” it with a “repair service” costing $54. She tried to insist on just the oil change, but they were adamant, so she gave in. But then, when the “service” was done, the bill was unexpectedly much higher. It included a “tune up,” costing $54, “fuel injection service,” also $54, “transmission service,” for yet another $54, and finally, “sway bar links” for a grand total of $254! And then they humiliated her by refusing to scan her debit card and demanding cash! I have never heard of such treatment in the United States – this is something you might expect in parts of the world where law and justice, not to mention common courtesy, are unknown. I’d think twice about visiting this establishment, especially if you are a woman or don’t speak English well.

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Geocoding courtesy of USC Spatial Sciences Institute