Jay's Kirkland Auto Care
817 7th Ave, Kirkland, WA 98033, us
(425) 822-3333
Email:
Website URL:
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 4.7/5 |
| They are competent | 4.4/5 |
| Their repair price is reasonable | 3.8/5 |
| They complete the work in a timely manner | 4.8/5 |
| They respond well when they screw something up | 4.3/5 |
| They take the time to explain the problems and necessary repairs | 4.8/5 |
| They treat male and female customers in the same manner | 4.3/5 |
| They are always honest | 4.7/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.9/5 |
| The shop is located in a safe neighborhood | 4.6/5 |
| The hours of operation are convenient for customers | 4.2/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.4/5 |
Reviews
Oct 16, 1997
Since I had a 1978 Datsun 610-Series Kingcab Pickup, I got to know Jay quite well. The "Seahawk" truck (as it was known as)usually made a visit to Jay's about every other month. The Seahawk truck would usually break down enroute to wherever (usually close because it couldn't really go above 50 mph) and we could just push it over to Jay's and leave it in front. We would then call Jay the next morning and tell him what happened. In a very timely manner, Jay would call back and tell us what, where, and how much. We would then go pay reasonable prices for great and honest work and pick up the Seahawk truck. Great garage.
Nov 07, 2011
Nov 02, 2008
Jay's is by far the BEST shop in Kirkland! I can always
trust what they tell me and know that my car is in good
hands. I'm an older female and I wouldn't take my car
anywhere else.
Apr 18, 2006
We have lived in the Kirkland area for over ten years and
have used Jay's for all of our car repairs. They have a
very nice staff, always take time to explain things and
never make it seem like it is a hardship. I really
appreciate their honesty. They will let you know if certain
repairs can be postponed. We are very satisfied and
recommend Jay's shop to anyone we know that is looking for
a great mechanic!
Sep 21, 2006
Finally a mechanic I feel completely confident that I can
trust, good work, good folks.
Jul 14, 2007
I've been using Jay's since 2004. I was looking for a
repair shop in my new neighborhood. The first thing I
noticed was that Jay's shop was very spacious and clean. I
consider that a good sign, and a good way to have contented
employees.
My experiences with Jay's have been uniformly excellent.
The people are very competent and knowledgeable, as well as
very nice. I've never had even the slightest reason to
doubt their honesty or the quality of their work. Jay
himself has frequently given me a fair amount of time --
advice and pointers -- at no charge.
When I discovered the CarTalk site just now, I noted that
the previous recommendations for Jay's must have been
genuine, i.e. not posted by Jay's, because the name of the
business was incorrect and there was no phone# or address.
(I've sent in an update to fix that.)
- Dan
Nov 17, 2007
I've been going to Jay's for over 10 years. They have
impressed me on two fronts: 1) competence, and 2) honesty.
Apr 28, 2008
I have taken multiple cars to Jay's over the years and
have always a good experience with them. I've always been
treated fairly and have come to trust their
recommendations and judgement. Two thumbs up!
May 26, 2013
- Flibby
Rear brakes and an A/C clutch seemed too much for them to handle. In fact, they never figured out whether they worked on the front or the rear brakes at all. I ended up with warped disc and a non-functioning e-brake. A/C was never fixed properly.
Cut my losses with them, but spent $800 to get front brakes done, rear repaired, and A/C a marginal success.
Geocoding courtesy of USC Spatial Sciences Institute