Jay's Kirkland Auto Care

  • 4.4 of 5 stars
9 reviews

817 7th Ave, Kirkland, WA 98033, us

(425) 822-3333


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Oct 16, 1997
Since I had a 1978 Datsun 610-Series Kingcab Pickup, I got to know Jay quite well. The "Seahawk" truck (as it was known as)usually made a visit to Jay's about every other month. The Seahawk truck would usually break down enroute to wherever (usually close because it couldn't really go above 50 mph) and we could just push it over to Jay's and leave it in front. We would then call Jay the next morning and tell him what happened. In a very timely manner, Jay would call back and tell us what, where, and how much. We would then go pay reasonable prices for great and honest work and pick up the Seahawk truck. Great garage.
Nov 07, 2011
Nov 02, 2008
Jay's is by far the BEST shop in Kirkland! I can always trust what they tell me and know that my car is in good hands. I'm an older female and I wouldn't take my car anywhere else.
Apr 18, 2006
We have lived in the Kirkland area for over ten years and have used Jay's for all of our car repairs. They have a very nice staff, always take time to explain things and never make it seem like it is a hardship. I really appreciate their honesty. They will let you know if certain repairs can be postponed. We are very satisfied and recommend Jay's shop to anyone we know that is looking for a great mechanic!
Sep 21, 2006
Finally a mechanic I feel completely confident that I can trust, good work, good folks.
Jul 14, 2007
I've been using Jay's since 2004. I was looking for a repair shop in my new neighborhood. The first thing I noticed was that Jay's shop was very spacious and clean. I consider that a good sign, and a good way to have contented employees. My experiences with Jay's have been uniformly excellent. The people are very competent and knowledgeable, as well as very nice. I've never had even the slightest reason to doubt their honesty or the quality of their work. Jay himself has frequently given me a fair amount of time -- advice and pointers -- at no charge. When I discovered the CarTalk site just now, I noted that the previous recommendations for Jay's must have been genuine, i.e. not posted by Jay's, because the name of the business was incorrect and there was no phone# or address. (I've sent in an update to fix that.) - Dan
Nov 17, 2007
I've been going to Jay's for over 10 years. They have impressed me on two fronts: 1) competence, and 2) honesty.
Apr 28, 2008
I have taken multiple cars to Jay's over the years and have always a good experience with them. I've always been treated fairly and have come to trust their recommendations and judgement. Two thumbs up!
May 26, 2013
  • Flibby
Rear brakes and an A/C clutch seemed too much for them to handle. In fact, they never figured out whether they worked on the front or the rear brakes at all. I ended up with warped disc and a non-functioning e-brake. A/C was never fixed properly. Cut my losses with them, but spent $800 to get front brakes done, rear repaired, and A/C a marginal success.

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