All Wheel Drive Auto

  • 4.8 of 5 stars
23 reviews

8410 120th Ave NE, Kirkland, WA 98033, us

(425) 828-3600

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Offers loaner cars
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.9/5
I would use this mechanic again
4.3/5
I would recommend this mechanic to others
4.3/5
They fix the problem the first time
4.9/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Apr 21, 2008
My experience with All Wheel Drive Auto has been excellent. It has not previously been my experience with most people I deal with, except of course my brother! I have had three trips to the shop, one for a redo because of a bad part, which because of their guarantee, they had to do over for free. It was a large job, and I was not the easiest to deal with as my schedule has been tough. Throughout it all, they were courteous, responsible, accountable...something rare in today's culture, and provided the same level of support as they did the first time when they actually got paid for the job. I never feel condescended to, I always have an explanation and know what my bill will be before I leave the car. I would recommend them to anyone, and have. The customer service and repair work here is excellent. Deborah Middleton
Nov 07, 2011
Jun 10, 2009
My Outback has 185,000 miles on it but since I discovered All Wheel Drive in Kirkland I feel confident in taking off on a trip anytime. In fact, I've driven to Ca twice and Idaho once just this year alone. I would recommend them to anyone.
Jul 21, 2009
After several bad experiences with a few Subaru dealers, we discovered All Wheel Drive Auto in Kirkland. I brought the car to them, explained the situation and the problems we had been having with the dealers never being able to diagnose or fix our problem. They kept me informed through the whole process. They were able to determine from their expertise, knowledge, and past experience, what the problem could possibly be. And, they were correct. My son has been driving the Subaru ever since, and it has never run so good! I feel very confident and comfortable knowing that there is a serviced department like this, that will take the extra time to explain situations, and let you know up front what your options are. I found them to be honest and very knowledgeable. I would recommend anybody with a Subaru to take their car to All Wheel Drive Auto in Kirkland.
Feb 15, 2010
I have an older model Subaru and AWD keeps me driving, specially with all the repairs that I need. AWD has excellent customer service at reasonable prices, and their work is phenomenal. My car runs better now than when I bought it, and I'll continue to bring my car to Justin and his team until they don't make parts for it anymore. AWD is the only reasonable, honest, competent repair shop in town. Don't make the mistake of going to another shop.
Feb 21, 2010
I had heard of AWD and took my '02 Outback in when I had a front end noise problem and a Check Engine light on. The intake person took the time to listen to my description and after a test drive thoroughly explained his take on what probably caused the Engine light to go on. The remedy included using Techron in an attempt to clean the Cat Converter. Shortly after putting it in the tank, the light's out. Some other shops would have tried to replace parts, $800-1,200, first. I had a very good first impression with this business and will only go there for future problems.
Mar 12, 2010
I am very happy with their services. I decided on this place after reading all the positive reviews on this site, and I wasn't let down one bit. I first went to them for my 30k service for my Subaru OB and later for an oil change. Their quotes were the best out of 3 other shops for both services, and the employees were very friendly. They are also a good resource for recommending other services that they do not provide (tires, tinting, dent repair), and I never felt that they were leading me on.
Sep 17, 2010
Justin and his staff performed an exorcism on my 2000 Legacy. The devil car was intermittently running rough and the Check Engine system was throwing a lean code, but the gas mileage was bad, too. Over multiple visits, the guys replaced some of the components of the fuel delivery system, which resulted in the car running okay for a while until the engine became possessed again. After the 120K service, when the symptoms reappeared, my wife said, "These guys are ripping you off; take the car somewhere else." When I took the car back, Justin said that the fancy Subaru diagnostic tools weren't picking up the real reason, and that I should leave the car until they found and corrected the problem. It turned out to be a faulty diaphragm on the injector rail that they discovered by using a stethoscope; they replaced it, and they did not charge me for the parts or labor. Wow! A repair shop that actually cares about their reputation. I'm a customer for life.
Apr 20, 2011
We moved here From Colorado last year and when the time came to look for a new shop to service our Subaru we went to this site and some others, after reading the reviews here and on Yelp we decided to try AWDA. We were not disappointed! We would highly recommend All Wheel Drive Auto to anyone who asks.
May 31, 2011
Great people, awesome service, positivity and service with a smile not seen anywhere else in the Seattle area! This is truly a great shop. I have been going to All Wheel Drive Auto for a little over a year now for parts for my Subaru. I am an apprentice mechanic at a large dealership and no other parts or service business has made me feel more welcomed and a true part of the Subaru community than these guys have. As someone who works on his own car, it is nice to have a back up. AWDauto is like the professional mechanic friend or relative that always has your back whenever you're in a hard spot or just plain don't know what you are doing. I recently did some upgrades to my Subaru and broke some bolts when I was reassembling things back together. Luckily, Tim Watt, one of AWDauto's technicians and Subaru enthusiast, was working late on his own awesome Subaru and was able to help me save my car with some used pieces. Thanks again to you guys!

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