Morgan Motors LLC
1430 Nw Mall St, Issaquah Plateau, WA 98027, us
(425) 391-3600
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About this shop
- Hours
- Specialties
- Specialities:
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 4.9/5 |
| Their repair price is reasonable | 4.5/5 |
| They complete the work in a timely manner | 5.0/5 |
| They respond well when they screw something up | 4.6/5 |
| They take the time to explain the problems and necessary repairs | 4.8/5 |
| They treat male and female customers in the same manner | 4.8/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.8/5 |
| The shop is located in a safe neighborhood | 4.9/5 |
| The hours of operation are convenient for customers | 3.8/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 4.2/5 |
Reviews
Nov 06, 2011
Nov 13, 2000
This is incredible. I was looking at a car to buy. Brought it to Morgan's for a check. They gave me a quote on how much repairs would be to do some minor fixes. Other than that, they said car was good buy. I bought the car and brought it in for the minor fixes. Upon doing those fixes they dug further into the engine discovered some major issues. About $2000 worth of work. They did it all for free and the car runs great! They felt that it was there recommendation to buy the car and therefor there responsibilty to fix it for free! Never have I dealt with an auto shop that took responisiblity for their advice and actions. The engine problem was an issue that probably no mechanic would find on a check up. The guys at Morgan's still believed it was the responsibilty and they fixed the problem. For free! I highly recommend using this auto shop for all repairs because of their good work and honesty. Scott
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Nov 06, 2011
Sep 01, 2006
Straightforward and honest.
I have had them work on several of my cars and Kip always
has done well by me and the people I have sent to him.
Highly reccommended!
Jun 12, 2008
Here is a list of things I like about the shop in the order
of what's important to me. They are very willing and able to
work with you if you cannot drop your car off during
business hours. The flip side of that, picking the car up
and paying for repairs outside of business hours is easy.
The shop is located one block from the main Park and Ride in
Issaquah. This means a bus leaves Downtown Seattle every 15
minutes and drops you off less than 5 minutes away by foot
from the shop. They identified my issue in less than 30
minutes. I have been to two other shops with the same
symptoms and they could not diagnose the issue with 3 hrs of
shop time between them. Being able to work with them over
the phone is great. However, I would have liked to meet the
owner or someone on the staff. That is why I gave low marks
on the shop hours. If they had someone in the office till 6
PM I would have given a higher score. Aside from that mild
detractor, this shop is excellent.
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Geocoding courtesy of USC Spatial Sciences Institute