Willands Tech-Auto

  • 3.5 of 5 stars
4 reviews

2040 Vista Dr, Ferndale, WA 98248, us

(360) 384-1584


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Keeps track of your cars repair history for you
Has ASE certified mechanics
Road tests vehicles when appropriate
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jul 19, 2000
Willand's is worth the drive from Bellingham. They have a good number of very competent mechanics, and a very clean and spacious work area. They work efficiently and well together. In other words, I've never experienced them having tantrums as they bash into one another, and waste valuable time. They fixed my hyperactive turn signal free (without me even mentioning it) when I had engine work done. They are courteous and clean and explained everything to me. They also suggested inexpensive alternatives before attempting the "big fix". So far, the inexpensive alternatives have worked just fine. They finish on time, and when they aren't able to, they are sure to call the customer in plenty of time and figure out how best to work it out. They treat both my husband and I equally well.
Nov 07, 2011
May 03, 2005
They performed an expensive tuneup on my old Datsun pickup which really made it run nicely. However, they made a rather obvious blunder which left me stranded on the side of the road--luckily only a half-mile from home. After a friend patched it back up and I brought it back in, they admitted their mistake and fixed it.
Aug 01, 2014
  • dgl
I took a 2004 Highlander in because the heater control was working intermittently. They estimated $1000 for a new control block plus labor. I declined, went on line, and found that this was a common problem with Highlander due to a broken wire. I fixed it myself for $0 in about 15 minutes. I tried them one other time when I took the car in for a brake job. I came back at the end of the day, but they had not done the work. They said the brakes still had 10% wear remaining. I knew that, but still had wanted the brakes done. Although I appreciate their honesty, I felt like I wasted a day with Willands. Took the car to another shop to get the brakes done.

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Geocoding courtesy of USC Spatial Sciences Institute