Meineke Car Care Center, Federal Way WA

1.2 of 5 stars

1 reviews

34110 Pacific Highway S., Federal Way, WA 98003, us

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About this shop

Hours
Specialties: Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Reminds you when routine maintenance is needed
Specializes in Transmission work
Loaners: No
Notes

Score card

They are always honest	1.0/5
They are competent	1.0/5
Their repair price is reasonable	1.0/5
They complete the work in a timely manner	3.0/5
They respond well when they screw something up	1.0/5
They take the time to explain the problems and necessary repairs	1.0/5
They treat male and female customers in the same manner	1.0/5
They are always honest	1.0/5
I would use this mechanic again	1.0/5
I would recommend this mechanic to others	1.0/5
They fix the problem the first time	1.0/5
The shop is located in a safe neighborhood	3.0/5
The hours of operation are convenient for customers	2.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	3.0/5

I took my Mom's saturn L300 here due to battery issues. The service writer said that it was a simple battery terminal that needed replacing and after 3 days in the shop charged me 450 plus tax to "fix" the terminal and some other things. They attempted to upsell me a brake job and a muffler also. I took the car to the battery shop and had them look at the problem after several weeks of issues and the guys there said the terminal was put on wrong plus the nut and bolt had been "cross threaded". So I ended up forking out another 100.00 for a new battery and terminal. I went back to Meineke and they denied ever even working on the car before.

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