Northwest Auto Center

  • 4.9 of 5 stars
4 reviews

13910 Ne 20th St, #A, Bellevue, WA 98005, us

(425) 747-3402

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Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 08, 2009
The shop is far from my place of residence, but would not go to any other closer to home. Was recommended to try them out by a friend and it is probably the best advice I have had in many years. They are extremely welcoming, understanding and they listen. They always have an answer for my car problems and so far, they have never mis-diagnosed any problems with my cars. The staff and owner are all extremely interested in making their customers feel "at home". They are always on time with their schedule (never delayed in finishing the work) and I don't mind travelling the distance I do for "GREAT SERVICE".
May 04, 2008
Jun 09, 2008
This shop charges you the actual time it takes them to work on your car. Not like some shops that go by the "book." The shop manager and his crew are very knowledgable about cars and takes care to do the job right. They even recommend places to buy parts and things you can do yourself. I also use them for second opinions when dealer tells me things need changing. NWAC checks things out for me and gives me exact numbers and most of the time the dealers give bogus information (the dealership service folks makes commissions off of recommended repairs). I highly recommend these folks.
May 03, 2009
I have used NWAC for 12 years and have always received great service, good prices, and a clear explanation of the work before and after if there are any questions.

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