Hockett & Olsen Automotive

  • 3.5 of 5 stars
4 reviews

1278 Ferncliff Ave Ne, Bainbridge Island, WA 98110, us

(206) 842-2484


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Specializes in Brakes and Mufflers
Offers loaner cars
Reminds you when routine maintenance is needed
They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Sep 09, 2010
May 31, 2011
Stories abound about this business, but my personal experience was when I took our Blazer in to have something checked and they told me I needed the belt tensioner replaced when it was practically brand new. Our family has had other unfortunate experiences here, just can't remember the details of all of the rest of them.
Jan 15, 2013
  • cjdahl60
I have taken all of my cars here for the past 15 years and have been very satisfied. When my father was visiting from out of town and experienced car problems with his vehicle, they were able to fit him in and made the necessary repairs in a timely and cost effective way.
Jan 17, 2014
  • PieTime
The best thing about Hockett and Olson is location - they are walking distance to town. Other than that... They replaced the transmission on our Mazda and it never shifted easily again. We asked them about this and they said that they did not notice a problem. They 'found' problems with our Honda that did not exist when we later took it to the mechanic we use now. I would not go back there.

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