Oil n' Go

In my one and only experience with Oil and Go, I found them to be incompetent, rude and over priced. They bring customer service to a new low. The bottom line is that Vermont has plenty of trustworthy mechanics, so please heed my advice and do not even consider doing business with Oil and Go. Here is my story: I went to Oil and Go for an oil change to get a basic oil change. I found them extremely pushy in their efforts to "up-sell" you to their various premium services. A while after the oil change, my car's red oil light came on. Took it to another mechanic and he finds that the oil filter was not installed adequately and it had leaked 4 quarts of oil. Oil and Go was not willing to refund any part of the original cost of the oil change, nor would they consider paying part of the cost of having the issue fixed by another mechanic. Rob Remillard, manager of Oil and Go, deserves a special mention for his anger and aggressiveness towards customers. He is rude, insulting and completely unable to have a rational conversation. The mere suggestion of splitting a $40 repair bill sent him over the top. His reaction only seemed to confirm that he gets a lot of requests for refunds due to inadequate service, as he showed no interest in learning about the nature of the problem at hand or finding a reasonable resolution. It's not clear why a guy who has such a desperate need for anger management therapy is in any position of responsibility. I have the utmost sympathy for anyone who has to deal with his antics.