Wallace Automotive Incorporated
607 Research Rd, Richmond, VA 23236, us
(804) 897-0700
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About this shop
- Hours
- Specialties
- Loaners
- No
- Notes
Score card
| They are always honest | 5.0/5 |
| They are competent | 5.0/5 |
| Their repair price is reasonable | 5.0/5 |
| They complete the work in a timely manner | 4.8/5 |
| They respond well when they screw something up | 4.8/5 |
| They take the time to explain the problems and necessary repairs | 5.0/5 |
| They treat male and female customers in the same manner | 5.0/5 |
| They are always honest | 5.0/5 |
| I would use this mechanic again | N/A |
| I would recommend this mechanic to others | N/A |
| They fix the problem the first time | 4.9/5 |
| The shop is located in a safe neighborhood | 4.9/5 |
| The hours of operation are convenient for customers | 3.8/5 |
| They are near public transportation (or provide loaners, shuttle bus, rides as needed) | 2.4/5 |
Reviews
Nov 07, 2011
Apr 03, 2000
Though they are both race car mechanics, they built me a faster car than they owned... Go figure?
Nov 20, 2002
I will only buy honda's because I am so satisfied with their service. I would never go anywhere else.
Nov 07, 2011
Nov 07, 2011
Jun 22, 2009
Super honest, fast repairs, explain exactly what they
propose doing and why. Spotless establishment.
Professional staff. A couple of times they've charged me
nothing for minor quick fixes, based on my customer loyalty
I suppose. I get all my service intervals done at
Wallace's and would not go anywhere else if I needed a
Honda repair.
Jan 22, 2004
- N/A
Courteous and professional staff. Shop is so clean you could eat off the floor. They charged me $1.15 and no labor to replace the clock lightbulb in my dash. Try getting that from a dealership!
Jul 03, 2005
These guys are the greatest! Their work is competent and
their prices are very fair. They even suggested I go
somewhere else to get cheaper struts put on my 1992 Accord
because the car was too old to benefit from Honda parts!
My only wish is that these guys worked on cars other than
Hondas - I highly recommend them.
Jul 04, 2006
Outstanding service, low repair costs. I've never been so
pleased with a repair shop in my life. William is great.
Sep 22, 2008
Excellent service, courteous to all,and quick to let you know what is wrong, how
much it is going to cost, and when it will be ready. No wishy-washy answers or
unexpected charges here. I highly recommend their South Side location. William,
Pete and John will make sure your car is zooming again in no time.
Geocoding courtesy of USC Spatial Sciences Institute