Twin Star BMW SAAB

  • 3.8 of 5 stars
11 reviews

4123 West Broad Street, Richmond, VA 23230, us

(804) 353-9125

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
3.8/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.2/5
I would use this mechanic again
3.5/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.5/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.9/5
Jan 05, 2014
  • bkylem
Well if honesty is your primary concern in trusting your car to an individual to do the proper repairs needed (based on their advice) then Twin Star is your destination. I have used a variety of mechanics over the years (including the dealer) and a friend suggested I try Twin Star. I had a 9-5 previously and now drive a 9-3 and wouldn't entertain seeking out another. I confess to knowing little about the inner workings of my Saab, but I feel like I'm in good hands. A rare statement to make.

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