Grubbs' Auto Service Inc, Richmond VA

4.8 of 5 stars

3 reviews

12 W Cary St, Richmond, VA 23220, us

(804) 780-1024

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About this shop

Hours
Specialties: Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners: No
Notes

Score card

They are always honest	5.0/5
They are competent	5.0/5
Their repair price is reasonable	4.3/5
They complete the work in a timely manner	5.0/5
They respond well when they screw something up	5.0/5
They take the time to explain the problems and necessary repairs	4.7/5
They treat male and female customers in the same manner	4.7/5
They are always honest	5.0/5
I would use this mechanic again	N/A
I would recommend this mechanic to others	N/A
They fix the problem the first time	4.0/5
The shop is located in a safe neighborhood	4.3/5
The hours of operation are convenient for customers	4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)	4.5/5

As a woman I always feel I am going to be "taken" as far as car repair goes. However, I have been going to Grubbs for the past five years, and have never felt that way. In fact, the problems my car actually have are always minor compared to what I think they are. The mechanics at Grubbs are always courteous and honest. Grubbs id the best repair shop in Richmond!

Sep 01, 2005

I have used this shop several times for my 1989 Honda, and they have always been very fast and reliable. I feel very safe taking my car there. Very nice people. Highly recommended.

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