Automotive Specialty Llc

  • 5.0 of 5 stars
8 reviews

1215 School St, Richmond, VA 23220, us

(804) 643-3328


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They are always honest
They are competent
Their repair price is reasonable
They complete the work in a timely manner
They respond well when they screw something up
They take the time to explain the problems and necessary repairs
They treat male and female customers in the same manner
They are always honest
I would use this mechanic again
I would recommend this mechanic to others
They fix the problem the first time
The shop is located in a safe neighborhood
The hours of operation are convenient for customers
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
Jan 12, 1999
always takes the time to explain the repairs, reasons, and procedures, future problems and avoidances.
Oct 28, 2002
I have been taking cars to Ted for 17 years. When people ask me to recommend a mechanic, I tell them that they are honest, highly competent, and fairly priced. I can't count the times that it has seemed like something major was wrong and accurate diagnosis and repair has saved me a bundle compared to charging me for what I might have thought was wrong. What makes them even more amazing is that they work on BMW, Mercedes, Porsche as well as Honda, Toyota, Subaru, American iron and others. They don't work on old junk. Will save you a bunch on service like timing belt replacement. My bias results from experience. They're Great!
Nov 07, 2011
Aug 11, 2005
If anything, Ted (if he himself works on your car) tells you so much it can exceed many people's understanding of how cars work. I like this myself.
Nov 07, 2011
Jan 13, 2012
  • poohbah
I was curious to see if anyone else had done a Car Talk review of them and the latest review (with any detail) was rather old. These folks are not only really good mechanics but they're also really good, pleasant folks. I have used then for 7 years and they were highly recommended by a friend who had been using them for many years. Located practically in downtown Richmond VA just off Brook Road. Very competent, competetive (or cheaper) prices on work done, honest and a family business. I'm not really sure how long they've been in business but I'd venture a guess of 20-30+ years. They keep up with technology and they work on all makes/models of vehicles. I've never had to take any of our 4 vehicles back to have something 're-fixed' (I answered the survey question of "They respond well when they screw up" as "Agree Strongly" based on conversations I've had with them). I had a decent mechanic and have always feared staff turnover, who's gonna work on my car this time and, I wonder how much experience the mechanic of the week has?). In my opinion this business is one which folks always dream about...I HIGHLY recommend.
Feb 20, 2012
  • LRoseman
Over 7 years they've taken care of an old VW Passat wagon, an older BMW 528i, and an ancient Acura Legend for me. They're always friendly (Betty) and experienced and competent (Ted, Jeff & Craig). Prices are reasonable - way better than the dealer. Ted figured out how to keep the Acura alive for several years past its drop dead date while grousing that it was time to get rid of it. He's sorta like Crusty - but real.
Mar 21, 2016
  • BrynB
We have been taking our cars to them for at least 15 years and have been completely satisfied with their work. They are professional, competent, friendly, honest and priced right. They always explain what they will do (have done) so even I, a lowly woman-type human, can understand. I've recommended them to friends and family and I hope they are around for years to come. I trust them implicitly.

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